Shipping & Returns

Shipment

All goods that are in stock are shipped at the earliest opportunity. On average, goods arrive between 3-6 working days in the UK after payment is received. European and Overseas deliveries vary according to region but we endeavour to ship goods to you as soon as possible. Goods that are temporarily out-of-stock will be placed on a back order and will be shipped when available. Customers will be notified accordingly. For urgent orders please Contact Us.

How to Order

Online Orders: You can purchase goods online by adding items to your shopping cart. You can edit your order at any time before proceeding to the checkout. We accept payment by Pay pal, Cheque, Postal Order or Credit Card/Debit Card, This method is fast and secure and is highly recommended. Please ensure that the delivery address is the same as the billing address for your credit/debit card.

Telephone Orders: You can place a telephone order on
01424 215577 between 8am-5pm Monday to Friday (UK time) If we are unable to take your call please leave your contact name and number, we will get back to you as soon as possible.


Email Order info@famouscollectables.co.uk

Postal Order/Cheque:
Famous Collectables, 19 Western Road, Bexhill-on-Sea, East Sussex, TN40 1DU


Delivery Rates


Orders over £100 - FREE DELIVERY (UK mainland only)
br> (UK mainland): £5.95 Total Postage
For delivery to the Highlands, Islands, Europe and & Rest of World: Please email or telephone us with your order details and we will provide you with a delivery quote. We can ship to any destinations.


Delivery

Goods are usually dispatched from our supplier within 48 hours and in the UK in 5 – 7 days

If any item should be out of stock at the time of placing an order, we will contact you with delivery times. Please note that some imported items can take up to 28 days to deliver and we will ship items as quickly as possible!


Damaged or Incorrect items on delivery

All posted items are carefully packaged and should reach you in excellent condition. If However you should receive an incorrect or damaged item, please notify us within 7 days of receipt.

By email to info@famouscollectables.co.uk

We will cover the cost of return postage, and will send a replacement by post if available or a full refund if requested

 

Unwanted Items

If for any reason you decide not to keep the item/s, you may return the goods within 14 days of receipt. Please note items must be complete with original packaging and in unused condition.

 

We cannot accept returns that have been used or damaged by the customer or are returned after 14 days or without their original packaging,

 

Please note we will not refund the cost of returning unwanted items to us, or the original postage cost to deliver the items to you.

 

Items should be returned by recorded delivery as proof of postage will not be accepted as proof of receipt.

Cancellations

If for any reason you would like to cancel your order please contact info@famouscollectables.co.uk or call us on
01424 215577


Payments & Procedures

Payment is required prior to shipment. Orders from registered Companies/Organisations can be processed if accompanied by an official order and will allow 30 days credit


Products & Prices

Please note that some items may vary in colour and or style all images are for illustration only.
 

Famous Collectables reserve the right to change our prices and policy at any time